Please read the following Terms and Conditions of use and Disclaimer carefully before using this website.
LAUGHING MONKEY accepts cash payments and bank transfers only.
Prices and Ordering
The placing of a product on this site is an invitation to accept offers for products and is not an offer to sell at this listed price. All orders for products are offers to purchase and are subject to acceptance by LAUGHING MONKEY. Acceptance takes place when LAUGHING MONKEY sends you confirmation to this effect, regardless of whether you receive it or not, but only on the condition that LAUGHING MONKEY may subsequently not be able to ship the items, or may decide on reasonable grounds not to do so. Such reasons may include (but are not limited to) safety concerns, product availability, or for the reason that the product ordered has been listed for sale at an incorrect price due to typographical error or other error in pricing information. In any event, please check the details in our confirmation email on receipt and notify us immediately if any amendments need to be made. Prices of products may vary from the ones listed on the website as some product are sold per weight. Price and availability information is subject to change without notice.
LAUGHING MONKEY reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further and better information to enable it to evaluate and/or process the order.
Pick up and Delivery
All food orders can be delivered via LAUGHING MONKEY delivery service. Free local delivery in Chiang Mai Old Town and Hang Dong with orders over 500 Baht or 750 Baht in all other areas of the city. Delivery fee for smaller orders: 50 Baht in Chiang Mai Old Town and Hang Dong, and 75 Baht in all other areas. We advise you to ensure somebody be present at the delivery address. Goods will not be left at the delivery address if there is no one to receive them, unless alternative arrangements have been made with LAUGHING MONKEY. Deliveries will be commencing from 12.30 pm onwards and any delivery time agreed is an APPROXIMATE time, not a fixed time.
As soon as the goods are delivered they become the client’s responsibility. All ready meals are delivered frozen. If defrosted (in the refrigerator) it should be consumed within 4 days. Chilled products should be stored in refrigerator and used by (U.B.) the date as listed on the packaging.
Without prejudice to the statutory rights afforded to consumers under Thai law, LAUGHING MONKEY accepts no liability for any failure to deliver products where this results from its inability to do so or its decision on reasonable grounds not to do so, provided that it takes all reasonable steps to notify you within 7 days of order placement that products will not be shipped as ordered. Please note that we can only deliver in locations and distances mentioned on website.
Items purchased may be subject to VAT at the standard prevailing rate.
Title and Risk
We retain ownership of any products ordered until we have received full payment for such products. Once payment is received and products have been handed over to buyer ownership and responsibility for product is with the buyer.
You must notify us of any shortages, damages, defect in quality or conditions of the product or failure of the product to correspond with the specification within a reasonable period of time. We would normally expect to receive such response within one (1) day (24 hours) of the date of receipt. Failure to notify us within the reasonable time period will result in the loss of your right to reject the goods and your right to have the defects remedied subject to our absolute discretion. Your statutory rights are not affected. It is essential that your order be returned in the original packaging together with a brief description on the nature of the complaint returned to the delivering distributor. All labels must still be in place. Any return not complying with these terms may be rejected.
Please be advised that the food may have come in contact or contain peanuts, tree nuts, soy, milk, eggs, wheat, shellfish or fish.
Disclaimers and Limitation to LAUGHING MONKEY Liability for the Site.
LAUGHING MONKEY provides the Site and its contents ‘as seen’ and makes no representations or warranties, either express or implied, of any kind with respect to the Site, its operation, content, information, or materials. In addition, LAUGHING MONKEY does not warrant that the information accessible via this Site is accurate, complete or current. LAUGHING MONKEY disclaims all warranties, express or implied, of any kind with respect to the Site or its use, including but not limited to satisfactory quality and fitness for a particular purpose. You agree that LAUGHING MONKEY, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation, direct, indirect, compensatory, special, incidental, punitive and consequential.
Any contract made between you and LAUGHING MONKEY is deemed to have been concluded in Thailand and will be interpreted, construed and enforced in all respects in accordance with the laws of Thailand and you and LAUGHING MONKEY irrevocably submit to the non-exclusive jurisdiction of Thailand.
This Site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “external sites”). LAUGHING MONKEY is not responsible for the availability of, or the content located on or through any external site, nor for any transactions between you and such sites (including as to ‘personal data’, confidential information, or purchases of goods or services). [You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, content or transactions].
All rights in the site design, text, graphics and other content, interfaces and the selection and arrangements thereof, underlying source code, software (including applets) and all other material on this Site belong to LAUGHING MONKEY or its licensors. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this Site for the sole purpose of placing an order with LAUGHING MONKEY. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution or republication, without prior written permission of LAUGHING MONKEY is strictly prohibited.
You acknowledge that you have no rights in respect of any of the Intellectual Property (including but not limited to any means any copyright works, inventions, domain names, patents, web-rights, online rights, registered design, trademark, confidential information, know-how, show-how or other industrial or intellectual property right registered or unregistered) of LAUGHING MONKEY in respect of any of LAUGHING MONKEY products or those of its suppliers (collectively the ‘Products’). You agree not to reproduce or cause to have reproduced any of LAUGHING MONKEY Products or designs.
All trademarks, service marks and trade names (collectively the “Marks”) are proprietary to LAUGHING MONKEY or other respective owners that have granted LAUGHING MONKEY the right and license to use such marks.
Our performance of any part of a contract with you is subject to variation or cancellation and the grant of an extension of time from any cause arising from an act of God, war, strikes, lock-outs, flood, drought or other cause of any nature whatsoever beyond our control or owing to inability and time to procure materials, labour or any articles at all and you agree to accept increased prices for the products due to any of the aforesaid reasons. In all circumstances time is not of the essence of the contract.
General Terms and Conditions for discounts, promotions:
– LAUGHING MONKEY reserves the right to terminate any discounts, promotion at any time and without prior notice.
– LAUGHING MONKEY reserves the right to alter or amend applicable terms and conditions at any time and without prior notice.
– LAUGHING MONKEY decision is final and binding in all matters relating to any discount, promotion.
– Using false details to claim or enter any discount, promotion will result in the discount or promotion becoming non redeemable.
– To redeem or enter any discount, promotion, all vouchers must be submitted by the mediums stated in the corresponding terms and conditions. Any vouchers or entries submitted via other mediums will not be accepted and will be deemed void.
– Only one discount or promotion is redeemable at any one time and cannot be used in conjunction with any other offer.
– Discounts and promotions must be used at time of order and cannot be used or applied after this point.
– All discounts and promotions are applied to food products and not to other charges unless otherwise stated. Any discount or promotion that reduces an order value to below that of the free delivery threshold will result in a delivery charge being applied or pick up from our shop being required.
– Product exclusions may apply to discounts or promotions.
– By redeeming a discount or promotion you are agreeing to these and any other corresponding terms and conditions.
– Specific discount, promotion terms and conditions can also be applicable.
– Minimum order values may apply.
– All promotions and discounts are subject to start and finish dates. No discounts will be processed after the stated closing date.
– Offers and discounts may be applicable to specific product categories and no discounts will be processed for categories outside of those stated.
– Selected discounts and promotions are non-transferable, and can be redeemed only by the original recipient.
– Discounts and promotions are only redeemable by the original recipient, if applicable.